Who We Are

Our Values

Our values are simple: We believe in honesty, attention to detail, and customer satisfaction, which shines through in everything we do. We understand that when you call us, there’s often been a traumatic event, and that’s why our highly trained professionals will be on-site within 2 hours of your call, ready to assist you however we can.

Your home is your pride and joy, and that’s why no detail is too small for us, as we listen and focus on the task at hand to ensure we get the job done right the first time, every time. We will never overprice a job, even when insurance companies are involved, and all the work we complete carries our 100% Satisfaction Guarantee.

You can rest assured that when you call us, you will get an advanced cleaning specialist who understands the situation and will always do everything they can to help you.

Who We Serve

Homeowners, property managers, and businesses in New Jersey, Philadelphia, or the surrounding areas, we’d be happy to help.

No job is too small, and we can help with more than you know. If you don’t see your specific needs addressed on our service pages, simply get in touch, as we may still be able to help.

Our Guarantee

We aim to clean and restore your property to the best possible condition as quickly as possible. We are so confident in our services that they all come with a 100% clean guarantee. If once we’ve left, you find something that wasn’t done correctly, we’ll come back and fix the problem at no extra cost.

Learn More About Our Owner Steven Yeretzian

Early Years and Family Background

Steven Yeretzian grew up in Lafayette Hill, Pennsylvania, in a hardworking Armenian immigrant family of small business owners. His father, Berj Yeretzian—affectionately known as “Pop-Pop”—was a local fixture in the community, well known and respected. Steven’s first jobs as a young boy included delivering newspapers, cutting lawns, and shoveling snow. As he grew older, he began working in the family businesses: his father’s dry-cleaning shop and his brother’s tropical fish and pet store.

Steven’s work ethic was evident early on; he even arranged to take a different school bus so that he could go directly from school to his father’s business each day. His formative years instilled in him a sense of responsibility, customer service awareness, and hands-on problem solving that would define his career.

Education

Steven attended Temple University, studying at both the Ambler and Philadelphia campuses. He graduated with a degree in Business Administration, equipping him with a foundational understanding of management, operations, and customer relations.

Early Career and Retail Experience

Following college, Steven began working with his brother in the tropical fish and pet industry, eventually taking over day-to-day operations of the store. The business was high-volume, requiring coordination of multiple employees, strict inventory control, and meticulous care of live animals. This experience honed his ability to manage people, logistics, and customer expectations simultaneously.

He later transitioned to a management role with Toys “R” Us, where he completed the company’s formal training program and was assigned to an A-volume store in Montgomeryville, PA—the company’s highest traffic classification. This reinforced his operational management skills and exposed him to the demands of large-scale retail environments.

Transition to Printing Industry

Steven later moved into the printing industry, where he held leadership and quality assurance roles. These years developed his deep appreciation for process discipline, accuracy, and procedural documentation—skills that would later translate directly into restoration and environmental compliance work.

Real Estate Investment and Property Management

In 2006, Steven began investing in and managing real estate. What started as a few rental properties evolved into a portfolio of approximately 40 rental units at its peak. His responsibilities included marketing, tenant screening, lease management, maintenance coordination, financial management, and compliance with township inspection and regulatory requirements.

This hands-on experience gave Steven significant exposure to building systems, renovations, construction standards, and government compliance—all of which would later serve as a bridge into the restoration field. His understanding of property conditions, inspections, and coordination with contractors laid a strong foundation for managing restoration projects effectively.

Restoration Specialist – Founding and Training

In December 2017, Steven founded Restoration Specialist, a company focused on water, fire, mold, and biohazard remediation. Prior to launching, he spent a week in Phoenix, Arizona, training under an established restoration professional who mentored him in field operations and business systems.

Since then, Steven has pursued extensive industry training, earning certifications through the IICRC (Institute of Inspection Cleaning and Restoration Certification) in:

• Water Damage Restoration
• Fire and Smoke Damage Restoration
• Mold and Antimicrobial Remediation
• Carpet Cleaning
• Billing and Documentation (Xactimate platform)
• Asbestos Handling and Safety

He also completed Biohazard Remediation and OSHA 30-hour Safety Training programs.

Licenses and Compliance

Restoration Specialist is fully licensed and insured in both New Jersey and Pennsylvania.

• New Jersey: Home Improvement Contractor License, Department of Environmental Protection (DEP) registration, and a DEP Transporter License (as a self-generator for material disposal).
• Pennsylvania: Home Improvement License and Philadelphia Contractor’s License, which required OSHA certification.

The business also carries General Liability, Commercial Auto, Crime Bond, Surety Bond, and Workers’ Compensation Insurance to ensure comprehensive coverage for employees and clients.

Philosophy and Client Relationships

Steven attributes much of his success to a strong work ethic and an unwavering commitment to customers. He takes pride in the relationships Restoration Specialist has built, noting that the company’s clients have consistently been “very good people” who value quality and trust. He sees the company’s role as one of service—helping families and businesses recover from crises and return to normalcy with care and professionalism.